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Expiration

I have addressed this briefly in othe posts but I think it deserves it’s own post. The expiration of a domain is not a secret. There is no government group hiding in the shadows or behind concrete doors coming up with new and innovative ways to make your domain expire without your knowledge. You may scream and yell and tell the world how your host or registrar tricked you and made your domain expire. I know that it’s so much easier in life if you’re the victim but in this case stupidity is the only thing you’re a victim of. I know it sounds harsh but think about how angry you get because you think someone else caused you to lose your domain. Only YOU are responsible for the renewal of your domain. If auto renew is turned off you will get 4 customer courtesy emails letting you know that your domain needs to be renewed. The first starts 30 days before your domain expires, then one at two weeks, one week, then a two day final notice. It is entirely up to YOU to make sure your email address is updated. If your domain and business are important to you then you will do this. If auto renew is turned on, you will receive an email 2 weeks before your account is charged. This gives you the chance to transfer the domain if you don’t want to stay with your registrar and or update your credit card information.

Another thing, all domains renew 30 days prior to expiration. This is not a cheap shot to get your money early , or lock you in. This happenes to protect your website from going down in the event that your credit card has expired, or your financial institution declines the charge for some reason. 30 days to get everything fixed. I don’t know why this is so complicated but people freak out. Look at it this way, if your domain was renewed on the day of expiration then you stand the chance of your website failure due to credit card issues. Even two weeks is not enough time so you’re given 30 days. It’s a courtesy not a ploy.

“Ignorance cannot be out-run, but it can be avoided”

Posted in Domains.

Redemption?? What the hell!!!!!

Yeah, it’s happened to many of us, including myself.

First, let me break it down for you. When a domain expires (.com .net etc) you have 29 days to renew it at the normal price. If you fail to renew the domain in 29 days the dreaded redemption sets in. This is an additional 45 day period in which you can still renew your domain but it’s going to cost you about $250.

Now, so many of you get all pissed off and scream, and rant etc. Think about this logically. When a domain expires all services stop. No more email, no more website, nothing. Your domain will redirect to a parking page and stay there until it’s renewed, sold, or re-registered. How can  you possibly get all ben out of shape when you know good and well that your domain needs to0 be renewed EVERY YEAR!!!! Don’t blame it on your registrar, or hosting company, or your sisters cat. Blame it on yourself for not paying attention to important details. The email that every registrar or hosts sends out as a reminder is a customer courtesy and is not required. Your domain is your responsiblity. Deal with it and take it out on the person that is actually fault….YOU..

Posted in Redemption.

Account Validation

Account Validation

People have this belief that multiple levels of security are a blessing, and people swear up and down that they will remember their multiple passwords. Listen to me, I have done domain tech support for a very long time and damn near every time someone would call in asking to have their password information reset since “your system screwed up” the problem is that they remembered “their password” incorrectly. Stick to a username and password, make is difficult but write it down. Do not enable extra levels of security, you will forget and then have to go through all kinds of painful steps to regain access to your account. Usually you’ll have to submit photo ID which is a pain.

As any tech support agent will tell you, “Rule #1, the customer always lies”.

Posted in Domains.